Taking patient and client payments for laboratory bills, speak with patients and clients in regards to laboratory bills, Update insurance information responsible party information, and credit card information. All billing / collections specialist resume samples have been written by expert recruiters. There are plenty of opportunities to land a Billing Specialist job position, but it won’t just be handed to you. Don't hesitate to apply. Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations. We are hiring an experienced Billing Specialist to help us keep growing. Here is a description of the billing … Answering on average 50-80 incoming calls in a busy call center position from patients insurance companies with account related questions. Entering the correct ICD 10 codes, to bill the patient insurance correctly. Files claims, demands statements, and conducts account reviews, to ensure accurate account maintenance. Mastering a "call flow" for quick calls, while performing account research, providing accurate. Identifying claims with coding errors to be reviewed and corrected, advising patients seeking. Working with the patient or insurance representative to resolve any discrepancies, complaints, collections, payment plans, and itemized invoicing. Created and maintained computerized record management systems to record and process data and generate reports. Whether you're just trying to get a good job in medical billing or starting a business, think of it as a sales … Glassdoor will not work properly unless browser cookie support is enabled. Receiving and responding to oral and written patient account inquiries with courtesy and patience, in order to maintain positive patient relations. Conferring with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. As a billing specialist, your resume should showcase your organization skills and attention to detail. Reviewing daily, weekly, and monthly call reports and reports results to contact center leadership when required. Receiving and responding to oral and written patient account inquiries with courtesy and patience in order to maintain positive patient relations. Objective : I am seeking a challenging and rewarding position in a place where I can use my prior experience of one year as Billing Customer Service Representative and my accounting academics skills while furthering my professional development. If you’re interested in starting (or growing a career) in the mega-hot healthcare industry but are interested in a more administrative path, medical … Handling incoming calls regarding billing and general customer service within the guidelines of the billing department. Resolving customer service complaints following contact center/ PDI protocols. In a field that’s quickly developing, push your resume to the head of the pile with an attention-getting resume highlighting your experience in medical billing … Billing Specialists ensure the efficiency of billing operations and besides handling invoices, payments and financial records also perform a variety of administrative and clerical tasks… Skills : Microsoft Office, Organizational, Scheduling And Coordinating, Communication, Project Management, Accounting, Cash Handling, Customer Service, Training, Inventory Control, Office Management, Project Management, Data Entry, Receptionist, Medical Terminology, Medical Billing, Medical Transcription, Calendar Management. Experience Billing Analyst who is familiar with all of the common accounting computer programs used currently. A best Billing Customer Service Representative Resume displays a Bachelors degree in marketing, communication for seeking this post, however, a high school diploma is also considered as a minimum qualification by some employers. Billing Manager This position is responsible for leading and planning the billing operations for a 15 person department. Responsible for monitoring and maintaining accounts. Along the billing aspect I am responsible for; contacting insurance … Billing Specialist Job Description What is a Billing Specialist? Ensuring prompt resolution of customer concerns by working with insurance companies, physician offices, hospital or coding, and compliance. Verifying and loaded insurance to accounts, checking for accuracy in subscriber and account information. As a representative, I also take patient payments, set up payment arrangements and reconcile cash daily. Reviewing insurance policy terms in order to determine whether a particular procedure or service is covered by insurance. Here at XYZ Inc., we are the leading company in our industry in the Capital City area. Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. Identifying and resolve patient billing complaints in a timely and efficient manner. Performing services in accordance to the company, state, and federal regulations (e. g. HIPAA). The job description is varied and some of them are mentioned in the Billing Representative Resume as follows – issuing invoices, updating financial records, handling payments, issuing credit memos, reconciling customer account, ensuring timely billing… Providing technical support for health portal related issues, assisting patients to enroll, reset passwords and update email. Computer: Data Collection and Ordering (Microsoft Word, Excel, PowerPoint), Office Management, Data Entry. Handling of patient and payor inquiries and requests, assist with patient walk-ins and take actions related to patient account resolution. Those seeking to become a Billing Customer Service Representative should have a courteous attitude, good communication skill, and Patience and computer knowledge. Hence, if you are new to the job market and wish to work, begin your career in a promising field then this job profile would be apt for you. Find and customize career-winning Billing / Collections Specialist resume samples and accelerate your job search. Advanced knowledge of all state and private insurances. Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments. Think of it as your elevator pitch. Referring unresolved customer grievances to designated departments for further investigation. Healthcare professional with key experience in Billing, Coding, Problem-Solving and Problem Analysis. Tracked authorizations as it applied to each managed care plan. We're pleased to have a 3.8 Glassdoor rating from our employees. Take inbound calls for the billing department, billing for visiting physicians and visiting podiatry, verify insurance, write up refunds, post patient payments, determine patient eligibility for financial hardship, collections, locate correct addresses for returned mail, and process credit card payments. Track and maintain the total accounts receivable for the facility and private pay. Looking forward to a new career in whichever field my path guides me to. Process customer orders, respond to inquiries, and assist with any customer concerns courteously, timely and efficiently. Performing various administrative functions for assigned accounts, such as recording address, document all customer interactions, including details of their call, comments, and actions that were taken to resolve the call. by Kate Lopaze. Almost every medium to large sized corporations requires a Billing … Larger companies will require a degree in business, finance, accounting or similar field. Answering patient and customer questions regarding billing and statements. Looking for a new career opportunity in a customer service orientated job that will advance my skills and give room for advancement. Skills : Specialized ICD-9, CPT 4 and HCPCS Coding Medical Laws and Ethics HIPAA & CPR Certified HCPCS Coding Principles CMS-1500 Forms, EOB, and Patient Charts Medical Mastermind, MediSoft, Bravo, Insurance Form Preparation, Claims Processing, Billing Procedures, and Follow-up Medical Terminology, Patient Records, and Scheduling Appointments. Medical Biller Job Responsibilities: Generates revenue by making payment arrangements, collecting accounts, and monitoring and pursuing delinquent accounts. Because your resume should be no longer than one page, you’ll want to ensure that every section is … The purpose of a good medical billing resume is to get your foot in the door for an interview. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How to Balance Time and Candidate Quality In Your Interview Process, Utilize accounting software to identify outstanding accounts, Generate bills and invoices specific to customer accounts, Deliver invoices to clients via digital and traditional mail services, Process all payment using various pay services, Send delinquent accounts to the collections department, Delegate duties when necessary to subordinate staff, Some college education (degree preferred), Understanding of accounting software such as Quickbooks, Ability to be productive without oversight, Robust written and communication skill set, Basic understanding of office software and machinery, Be sure to mention requisite years of experience and educational requirements, Tell job seekers what's unique about your company and job, Ideal length is a few paragraphs or about 200 words. Recommends and posts account adjustments, within prescribed dollar limits, and initiates refunds as warranted. Assisting patients, attorneys and insurance companies with inquiries regarding accounts, billing, insurance claims, budget plans, post payments, credit transfers, adjustments and reimbursements, and resolving these concerns in accordance with JCAHO, NCQA, and other relevant government standards. Billing Coordinator Resume Examples Billing Coordinators' main responsibility is to record and negotiate client bills for the company. Covering and adhering to all HIPPA standards and procedures regarding patient privacy. Skills : Microsoft Office, Microsoft Excel, Emdeon Billing Interface, Customer Service, Account Auditing, Data Entry. Strategically planned methods to achieve operational goals and targets. Billing Specialist Resume Examples. Choose between a resume summary or resume objective. Mailing statements to long-term care facilities, patient homes, residents, or responsible parties. His/her job description entails creating, implementing, and enforcing procedures and … Actively and consistently support all efforts to simplify and enhance the customer experience. Reviewing client billing statements and facility unbilled charges for correctness and accuracy of charges. Summary : Professional with 22+ years of experience as Billing Customer Service Representative is looking to build and grow with an extraordinary company to share my professionalism, teamwork, customer satisfaction, diversity, flexibility, great attention to detail and strong work ethic. Skills : Microsoft Word, Multi-line, Multi-line Phone, Problem Solver, Strong Communication, Customer Service, Floor Management, Safe Management, Billing, Filing. Keeping current with insurance rules and regulations regarding all types of insurance coverage and adhering to all HIPPA standards and procedures regarding patient privacy. This process consists of identifying outstanding accounts, generating invoices, delivering them via various means, collecting incoming payments via a wide range of payment options, properly logging payment and balancing the books. Refer unresolved customer grievances to designated departments for further investigation. Responds to inquiries efficiently, in order to maintain acceptable wait times for callers in queue. Learn how to enable cookies. If … Landing a job in the fast-paced and growing field of medical billing and coding specialist is challenging, which makes your resume even more important. Although the information laid out within each section is paramount to landing your ideal job interview, the structure of a Billing Coordinator resume … Receiving incoming correspondence for the billing department, sorting authorizations, denials, appeals, remits, and insurance-related questions and forward to the correct department. Tasks shown on sample resumes of Billing Coordinators include … Also, to perform diversified clerical and secretarial duties to maintain imaging services/GHCS related records and to assist radiologists in contacting outside MDS for critical test results. The most common responsibilities listed in the Billing Customer Service Representative Resume sample are issuing invoices, handling payments, answering to queries of the customers, updating financial records, promoting products, giving instructions, update bill status, give necessary guidance, information and solve the billing issues. Billing/Coding Specialist sample job descriptions, sample job responsibilities for Billing/Coding Specialist, Billing/Coding Specialist job profile, job role, sample job description for Billing/Coding … Notating the conversation on the patient's invoice in a practical and concise manner. Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy. Determining charges for services requested, collect deposits or payments, and/or arrange for billing. However, a skills-based resume can help you emphasize all the skills you’ve learned in medical billing and coding school. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Adept at analyzing billing spreadsheets developing financial risk assessments and utilizing … Keeping in daily contact with various insurance companies, patients, and healthcare. Handling all aspects of insurance claims processing in compliance with payer requirements and assisting patients with personal balances. This Billing specialist job description template is optimized for posting to online job boards or careers pages and easy to customize for your company. A billing operations manager is responsible for planning and leading the billing operations for a 15-person department. Performing various administrative functions for assigned accounts, such as recording address changes and reconciling accounts for deceased patients. Description : Responsible for the coordination of billing in a busy medical office. Skills : Communication: Verbal & Written, Bilingual, Fluent In English and Spanish. Informing our customers of the details of any of the promotions or discounts of the services provided and offered by the company. Keeping in daily contact with various insurance companies, patients, and healthcare facilities regarding the status of claim payments and issuing appeal letters for denials as necessary. Almost every medium to large sized corporations requires a Billing Specialist to secure revenue through the billing process. Billing Specialist … Objective : 5 years of experience as Billing Customer Service Representative is seeking to obtain a position that would allow me to serve as an asset to my employer while promoting career growth and utilizing my organizational, customer service, administrative, and communication skills. Overseeing daily administrative duties for clinical and non-clinical staff in an assigned office. Summary : 8+ years of Billing Customer Service experience. Assists patients with the establishment of a reasonable budget plan to address self-pay balances. Summary : Medical Billing Customer Service Representative with 8 years of experience providing administrative and patient support in hospital and medical office setting. Provides quality service to customers via phone in account activation, maintenance, billing, problem-solving, modification, enhancement and, when required, de-activation. Responsible for managing the accuracy of facility billing, private pay prescriptions, supplies, and equipment. Post now on job boards. Written by Kate Lopaze. I would like to continue my career in a professional environment while cultivating my technical skills in a new industry. The individual is responsible for designing, implementing and enforcing policies and procedures, as well as streamlining effective billing … As this is a job dealing with a company's cash flow, attention to detail with experience is paramount. Headline : Billing Customer Service Representative with 6+ years of experience is seeking a position in the medical field utilizing education, and skills gained from previous work experience. Medical Biller Job Description . Objective : Two plus years of experience as Billing Customer Service Representative in Health domain is seeking to secure a position that will allow me to utilize my experience within all facets of customer service, reception and administrative across diverse industries. Receives calls distributed by automated call center system during established call center hours. Skills : The collection, Electronic Health Records, Excel, Medical Terminology, Medical Billing, Customer Service, Electronic Health Records Systems Including Meditech, Allscripts, Athena, And E-Clinical Office 2016 (Word, PowerPoint, Outlook, Excel). Checking to ensure that appropriate changes were made to resolve customers problems. You can find a Billing Specialist across a wide variety of industries. Assisting customers in obtaining the status and delivery date of their packages, putting in claims for lost or damaged packages, also providing refunds to customers. Objective : 4 + years of successful experience in Customer Service as Billing Customer Service Representative. Proven skills in customer service, insurance investigation, billing dispute and resolution, and coding compliance, along with excellent time management skills and attention to detail allow for superior work in remote or in-house environments. Contact customers in order to respond to inquiries or to notify them of past due amounts needing to be paid to continue service. Recording insurance information provided by patients to update account information. Skills : Phlebotomy Technician, Medical Assistant, Retail Management, Microsoft Office: Word, Excel, And PowerPoint. Writing a great Medical Billing Specialist resume is an important step in your job search journey. Frequently landed in the top performer lists for meeting and exceeding expectations on handle time, first call resolution, the voice of the customer surveys and quality assurance. Reviewing accounts for accuracy in demographic and insurance information, insurance adjustments, coding, and payments. Posting account receivable information, payments, discounts, and contractual adjustments. Continually maintained and improved the company's reputation and positive image in the markets served. Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Billing Specialist positions. While there are no specific education requirements to become a Billing Specialist, almost all employers will expect a High School Diploma with at least some college education. Tracking and responding to customer specific reporting requirements i.e., call back, fax. The short blurb at the top of your medical billing resume is your professional resume profile. Skills : Event Planning, Excel, Microsoft Office, MS Office, Outlook, Customer Service, Billing, Coding, MS Outlook Knowledge Of Medicaid Statutes and Regulations Independent Judgment and Decision Making Knowledge Of Medicare Guidelines Web Dennis CPT Coding C-Snap ICD 9 Coding Insurance Verification Promotes Positive Behavior Insurance Authorization. If you're dedicated and ambitious, XYZ Inc. is an excellent place to grow your career. A Billing Specialist examines an organization’s financial records, including their receipts, bills of sale and other invoice documents, to process payments and ensure patients or customers are being charged … Processing customer refunds, account adjustments and resolves client discrepancies. Adding credits and reviewing billing invoices with account customers. In essence, a medical biller is responsible for the timely submission of technical or professional medical claims to insurance companies. Objective : Dedicated Billing Customer Service Representative with 3 years of experience is seeking a career in the Medical Administrative field. Representative Billing Specialist resume experience can include: Excellent communication (verbal & written) skills and ability to function effectively, independently and as part of a team Proven accuracy, … Make sure to use appropriate paragraph breaks and bullet points so it’s easy on the eyes. Assisting in the development of training materials and protocols and train staff on approved usage of software and contact center/ PDI protocols. Use questioning and listening skills that support effective telephone communication. Resolving customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
2020 billing job description resume